Wholesale Terms & Conditions

Thank you for partnering with Unstoppable Collective! 🩵


Eligibility

• Approved businesses with a valid ABN and retail, online, or corporate sales channel

• Applications reviewed at our discretion

Submit your applications here.


Order Minimums

• No minimum order for most products

• Fashion Jewellery: minimum 3 items, mix of any styles allowed


Order Processing Time

• In-stock: 1–3 business days

• Urgent orders: contact our helpful team to prioritise

• Custom-made: contact our friendly team for lead times


Shipping

• Shipped from Sydney via trusted couriers

• Use your courier account or have us arrange shipping

• Ownership & risk pass to buyer when collected


Payment Terms

• Currently all wholesale orders are COD (payment required before dispatch)

• Accepted: bank transfer, credit card, PayPal

• Future Option: Credit accounts may be available for approved regular stockists — we’ll notify customers when this opens

• Prices in AUD, excluding GST


Returns & Credits

• Shortages, incorrect Items, faulty or damaged items: replaced or credited if reported within 7 days of delivery (we encourage you to provide 2 - 3 clear images, your order number and a detailed description for fast processing)

• Change-of-mind: pre-approval required, 12% restocking fee, return postage at buyer’s expense

• Custom/special orders, decorated/original states changed items are considered final unless faulty.


Product Variations & Tolerances

• Slight colour, size, finish, or batch variations may occur and are normal

• Repeat orders: reference previous batch/sample for closest match


Product Availability & Backorders

• Out-of-stock items: alternatives, backorders, or credits offered

• Updates provided for smooth planning


Liability

• Not liable for indirect/consequential losses, including missed resale opportunities, due to courier delays or unforeseen events


If you have any questions, concerns, or complaints regarding this terms and conditions, please feel free to contact us.

Unstoppable Collective

Email: hello@unstoppablecollective.com.au

Address: Suite 60/Mezzanine, 388 George St, Sydney NSW 2000, Australia