Shipping & Returns
Shipping Options
We ship all orders from Sydney, Australia using:
• Australia Post
• Sendle
• CouriersPlease
• Fastway (Aramex)
All orders include tracking once dispatched.
Order Processing Time
• Most orders dispatched within 1–3 business days
• Urgent orders: contact our loving team to prioritise
• For wholesale or custom production, processing times may vary. We’ll communicate any delays.
Estimated Delivery Times (Australia & International)
|
Location |
Standard |
Express |
|
NSW (Metro) |
2–5 days |
1–3 days |
|
NSW (Regional) |
2–7 days |
1–5 days |
|
VIC, QLD, ACT |
2–7 days |
1–5 days |
|
SA, TAS |
5–14 days |
3–10 days |
|
WA, NT |
5–14 days |
3–10 days |
|
International |
7–30 days (depending on customs) |
5–21 days (depending on customs) |
*Delivery times are estimates and may vary.
Returns & Exchanges
Retail Orders
• Shortages, incorrect Items, faulty or damaged items: please contact us within 3 days of delivery with 2 - 3 clear images, your order number and a detailed description for fast process
• Change of Mind: Accepted within 30 days of delivery, items must be unworn, unwashed, and in original condition. Excluding custom/special orders. Return postage is at the customer’s expense
• Return Rewards: Choose our store credit option and receive an additional 10% to spend on your next order
Wholesale Orders
Please kindly refer to Wholesale Terms & Conditions.
Order Processing & Delivery Times
• Orders packed with care from Sydney
• Confirmation & tracking emailed once shipped
• Urgent orders: contact our loving team to prioritise
• Custom Orders: Lead times depend on design approval, sampling, production, and freight. Contact us for details.
Unstoppable Collective
Email: hello@unstoppablecollective.com.au
Address: Suite 60/Mezzanine, 388 George St, Sydney NSW 2000, Australia